{"id":4940,"date":"2026-03-31T16:07:47","date_gmt":"2026-03-31T14:07:47","guid":{"rendered":"https:\/\/grupodial.es\/cookie-policy\/"},"modified":"2026-08-24T12:21:25","modified_gmt":"2026-08-24T10:21:25","slug":"cookie-policy","status":"publish","type":"page","link":"http:\/\/grupodial.es\/en\/cookie-policy\/","title":{"rendered":"Cookie policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4940\" class=\"elementor elementor-4940 elementor-3094\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7403e3e e-con-full e-flex e-con e-parent\" data-id=\"7403e3e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-55ea643 e-con-full e-flex e-con e-child\" data-id=\"55ea643\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af512f8 elementor-align-left elementor-widget elementor-widget-breadcrumbs\" data-id=\"af512f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t\t<br \/>\n<b>Deprecated<\/b>:  ltrim(): Passing null to parameter #1 ($string) of type string is deprecated in <b>\/var\/www\/vhosts\/39946938.servicio-online.net\/grupodial.es\/wp-includes\/formatting.php<\/b> on line <b>4558<\/b><br \/>\n<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/grupodial.es\/en\/start\/\">Inicio<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e89221 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"6e89221\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Cookie policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c99fb25 e-con-full e-flex e-con e-child\" data-id=\"c99fb25\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9060854 e-con-full e-flex e-con e-parent\" data-id=\"9060854\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-755f19b e-con-full e-flex e-con e-child\" data-id=\"755f19b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_on&quot;:[&quot;widescreen&quot;,&quot;desktop&quot;,&quot;laptop&quot;,&quot;tablet_extra&quot;,&quot;tablet&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eaff281 elementor-toc--content-ellipsis elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"eaff281\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;no_headings_message&quot;:&quot;No se ha encontrado ning\\u00fan encabezado en esta p\\u00e1gina.&quot;,&quot;marker_view&quot;:&quot;bullets&quot;,&quot;icon&quot;:{&quot;value&quot;:&quot;jki jki-square-solid&quot;,&quot;library&quot;:&quot;jkiticon&quot;,&quot;rendered_tag&quot;:&quot;&lt;i class=\\&quot;jki jki-square-solid\\&quot;&gt;&lt;\\\/i&gt;&quot;},&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<div class=\"elementor-toc__header-title\">\n\t\t\t\tContents\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__eaff281\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><i aria-hidden=\"true\" class=\"icons icon-arrow-down\"><\/i><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__eaff281\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><i aria-hidden=\"true\" class=\"icons icon-arrow-up\"><\/i><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__eaff281\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-501501d e-con-full e-flex e-con e-child\" data-id=\"501501d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-134ed6b elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"134ed6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Data Controller:<\/b> DIAL GROUP <br\/><b>Email:<\/b> dial@grupodial.es<\/p><p>This <b>COOKIE POLICY<\/b> describes the purpose of each cookie used, as well as its name, the server that sends the cookie, its expiry and, in some cases, whether an international transfer of data takes place. The lawful basis for using strictly functional cookies is that processing is necessary for compliance with a legal obligation under Law 34\/2002 on Information Society Services and Electronic Commerce. The lawful basis for using analytical and optimisation cookies is the consent requested in accordance with Article 6(1)(a) of Regulation (EU) 2016\/679. Our website only uses cookies in order to provide a better service and improve your browsing experience. We wish to provide clear and accurate information about the cookies we use, explaining below what a cookie is, what it is used for, the types of cookies we use, their purpose and how you can configure or disable them if you wish.    <\/p><h2><span style=\"font-size: 16px;\"><b>WHAT ARE COOKIES?<\/b><\/span><\/h2><p>Cookies are small text files that some servers save on your hard drive with your consent and that contain information about what you have been doing on their pages, such as the time spent on a particular screen or the retrieval of specific information about a particular product. Most cookies have an expiry date, which may range from the duration of the session to a specified future date, after which they cease to operate. Cookies are essential to the operation of the Internet and provide numerous benefits when interactive services are delivered, making our website easier to browse and use. Cookies cannot under any circumstances damage your device. On the contrary, enabling them helps us identify and resolve errors.   <\/p><h2><span style=\"font-size: 16px;\"><b>COOKIES USED BY THIS WEBSITE<\/b><\/span><\/h2><p>The cookies used on this Website are associated solely with an anonymous user and their computer. They do not provide references from which the user&#8217;s first name and surname can be inferred, and they cannot read data from the user&#8217;s hard drive or include viruses in their text. Our Website is also unable to read cookies placed on the User&#8217;s hard drive by other servers. <\/p><p>The user is free to decide whether the cookies used by our Website are placed on their hard drive. The user may configure their browser to accept or reject all cookies by default or to display a warning whenever a cookie is received, allowing them to decide whether it should be placed on their hard drive. We recommend consulting your browser&#8217;s help section to find out how to change your current settings.  <\/p><p>As a user, you have the right to reject all cookies or allow only those you consider necessary to operate, and you will still be able to browse our Website normally. The only disadvantage is that certain functions requiring a cookie to be installed on your device may be unavailable. The User may in any event delete cookies installed on their hard drive at any time by following the procedure set out in their browser&#8217;s help section, which is explained in more detail below. <\/p><p>Under Article 22.2 of Law 34\/2002 on Information Society Services and Electronic Commerce, if you choose to continue browsing with all cookies enabled, you will be giving your consent to the use of the cookies described below.<\/p><p>Cookies on this Website help us to:<\/p><ul><li>Ensure that this Website operates correctly;<\/li><li>Allow videos and other multimedia resources to be displayed; <\/li><li>Improve the Website&#8217;s speed and security;<\/li><li>Allow pages to be shared on social networks;<\/li><li>Save user passwords for future visits.<\/li><\/ul><p>We never use cookies to:<\/p><ul><li>Collect personally identifiable information without your express consent;<\/li><li>Collect sensitive information without your express consent;<\/li><li>Share personally identifiable data with third parties.<\/li><\/ul><p> <\/p><h2><span style=\"font-size: 16px;\"><b>HOW COOKIES ARE CLASSIFIED: <\/b><\/span><\/h2><p><b>According to the period for which they remain active, for example: <\/b><b>a) Session cookies: These are temporary cookies that remain in your browser&#8217;s cookie file until you leave the website, meaning that none is stored on your computer&#8217;s hard drive. The information obtained through these cookies is used to analyse website traffic patterns. In the long term, this enables us to provide a better experience by improving the content and making it easier to use; <\/b><b>b) Persistent cookies: These are stored on the hard drive and are read by our website every time you make a new visit. A persistent cookie has a specified expiry date and will cease to operate after that date. <\/b>   <\/p><p>Son almacenadas en el disco duro y nuestra web las lee cada vez que realizas una nueva visita. Una web permanente posee una fecha de expiraci\u00f3n determinada. La cookie dejar\u00e1 de funcionar despu\u00e9s de esa fecha.   <\/p><p><b>According to their purpose, for example:<\/b> <b>a) Strictly necessary:<\/b> These cookies are required to allow proper browsing of our website and ensure that content loads efficiently, enabling the correct use of the various options and services available on it. They include analytical and aggregate cookies used to count website traffic and pages visited; <b>b) Analytics and optimisation: <\/b>These first-party or third-party cookies enable us to optimise your experience on the website by assessing its performance and improving it through the addition of new functions; <b>c) Personalisation:<\/b> These cookies store information about the user&#8217;s preferences in order to improve the quality of our services and provide a better experience. <\/p><h2><span style=\"font-size: 16px;\"><b>HOW LONG WILL WE RETAIN THE INFORMATION?<\/b><\/span><\/h2><p>We will retain the information for as long as necessary to provide the requested service, until you object or withdraw your consent. In these cases, the information will remain duly blocked and will not be used while it is required for the establishment, exercise or defence of legal or contractual claims. Once this period has elapsed, your data will be permanently deleted. Where we obtain data automatically through cookies, please note that some cookies may remain installed for years. You may nevertheless limit the period of use by deleting them from your browsers or devices.    <\/p><p>In accordance with Article 22.2 of the LSSI, the cookies that may commonly be installed while browsing this Website are listed below: <\/p><table><thead><tr><th>PURPOSE<\/th><th>DESCRIPTION<\/th><th>COOKIE NAME<\/th><th>OWNERSHIP<\/th><th>CONSENT REQUIRED<\/th><th>EXPIRY<\/th><th>INTERNATIONAL TRANSFER<\/th><\/tr><\/thead><tbody><tr><td>Strictly necessary<\/td><td>Checks whether cookies are enabled in your browser. Many of the portal&#8217;s services need to use cookies. <\/td><td>COOKIE_SUPPORT<\/td><td>First-party<\/td><td>No<\/td><td>365 days<\/td><td>No<\/td><\/tr><tr><td>Strictly necessary<\/td><td>Cookie managed by the application server to handle the session ID in J2EE.<\/td><td>JSESSIONID<\/td><td>First-party<\/td><td>No<\/td><td>Session<\/td><td>No<\/td><\/tr><tr><td rowspan=\"2\">Strictly necessary<\/td><td rowspan=\"2\">Balances the load and routes visitors to a specific server behind the load balancer, allowing content to appear as quickly as possible.<\/td><td>b1pi,<\/td><td>Third-party<\/td><td>Yes<\/td><td>Session<\/td><td>Yes<\/td><\/tr><tr><td><\/td><td>b1pi2 <\/td> <td>Third-party<\/td>. Yes. <td>Session.<\/td> <td>Yes<\/td><\/tr><tr><td rowspan=\"5\">Strictly necessary<\/td><td rowspan=\"5\">PURPOSE: Analytics. Used to collect the source, medium and referrer of the campaign <\/td><td>cm*<\/td><td>First-party<\/td><td>No<\/td><td>30 days<\/td><td>Yes<\/td><\/tr><tr><td>cn*<\/td><td>Firs-party<\/td><td>No<\/td><td>30 days<\/td><td>Yes<\/td><\/tr><tr><td>crm_id*<\/td><td>First-party<\/td><td>No<\/td><td>30 days<\/td><td>Yes<\/td><\/tr><tr><td>cs*<\/td><td>First-party<\/td><td>No<\/td><td>30 days<\/td><td>Yes<\/td><\/tr><tr><td>referer*<\/td><td>First-party<\/td><td>No<\/td><td>30 days<\/td><td>Yes<\/td><\/tr><tr><td rowspan=\"5\">Strictly necessary<\/td><td rowspan=\"5\">Generates an anonymous user ID used to count how many times a user visits the website. It also records when the user first and last visited the website, calculates when a session has ended and records the traffic source.  <\/td><td>_ga<\/td><td>First-party<\/td><td>No<\/td><td>365 days<\/td><td>No<\/td><\/tr><tr><td>_ga<\/td><td>First-party<\/td><td>No<\/td><td>365 days<\/td><td>No<\/td><\/tr><tr><td>_gan<\/td><td>First-party<\/td><td>No<\/td>7<td>30 days<\/td><td>Yes<\/td><\/tr><tr><td>_gcl_au<\/td><td>First-party<\/td><td>No<\/td><td>90 days<\/td><td>No<\/td><\/tr><tr><td>_gid<\/td><td>Fisrt-party<\/td><td>No<\/td><td>1 days<\/td><td>Yes<\/td><\/tr><tr><td>Strictly necessary<\/td><td>Stores the preferred sorting criterion for product lists.<\/td><td>sort<\/td><td>First-party<\/td><td>No<\/td><td>365 days<\/td><td>No<\/td><\/tr><tr><td>Strictly necessary<\/td><td>Stores the value of the referring domain.<\/td><td>PgpOrigin<\/td><td>First-party<\/td><td>Yes<\/td><td>Session<\/td><td>No<\/td><\/tr><\/tbody><\/table><p><b>HOW CAN I MANAGE AND DISABLE THESE COOKIES?<\/b><\/p><p>If you do not want the Website to install cookies on your device, you can configure your browser to notify you before any cookie is downloaded. You can also change the browser settings to reject all cookies or third-party cookies only. Any cookies already stored on your device can also be deleted. To do this, you will need to adjust the settings separately for each browser and device you use.  <\/p><p>The following links, provided by the most widely used browsers, are available to users who wish to prevent these cookies from being installed:<\/p><h2><span style=\"font-size: 16px;\"><b>MANAGING COOKIES BY BROWSER: <\/b><\/span><\/h2><p><b>GOOGLE CHROME <\/b><br\/><a href=\"http:\/\/support.google.com\/chrome\/bin\/answer.py?hl=es&#038;answer=95647\">http:\/\/support.google.com\/chrome\/bin\/answer.py?hl=es&#038;answer=95647<\/a><\/p><p><b>MICROSOFT EXPLORER<\/b><br\/><a href=\"https:\/\/support.microsoft.com\/en-us\/help\/17442\/windows-internet-explorer-delete-manage-cookies\">https:\/\/support.microsoft.com\/en-us\/help\/17442\/windows-internet-explorer-delete-manage-cookies<\/a><\/p><p><b>MICROSOFT EDGE<\/b><br\/><a href=\"https:\/\/support.microsoft.com\/en-us\/microsoft-edge\/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09\">https:\/\/support.microsoft.com\/en-us\/microsoft-edge\/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09<\/a><\/p><p><b>FIREFOX<\/b> <br\/><a href=\"https:\/\/support.mozilla.org\/es\/kb\/Deshabilitar%20cookies%20de%20terceros\">https:\/\/support.mozilla.org\/es\/kb\/Deshabilitar%20cookies%20de%20terceros<\/a><\/p><p><b>SAFARI<\/b><br><a href=\"http:\/\/support.apple.com\/kb\/ph5042\">http:\/\/support.apple.com\/kb\/ph5042<br\/><br\/><\/a>Many browsers allow you to activate a private mode in which cookies are always deleted after your visit. This private mode may have different names depending on the browser. A list of the most common browsers and the different names used for this \u201cprivate mode\u201d is set out below: <\/p><p>\u2013 Internet Explorer 8 and later: InPrivate<br\/>\u2013 FireFox 3.5and later: Private Browsing <br\/>\u2013 Google Chrome 10 and later: Incognito<br\/>\u2013 Safari 2 and later: Private Browsing <br\/>\u2013 Opera 10.5 and later: Private Browsing<\/p><p>Please read your browser&#8217;s help section carefully to find out more about how to activate \u201cprivate mode\u201d. You will still be able to visit our Website while your browser is in \u201cprivate mode\u201d, although the user experience may not be optimal and some functions may not operate. <\/p><p>For further information about blocking cookies on your device, please refer to the explanation provided at the following website: <a href=\"http:\/\/windows.microsoft.com\/es-es\/windows-vista\/block-or-allow-cookies\">http:\/\/windows.microsoft.com\/es-es\/windows-vista\/block-or-allow-cookies<\/a><\/p><h2><span style=\"font-size: 16px;\"><b>CHANGES TO THE COOKIE POLICY<\/b><\/span><\/h2><p>We may update our Website&#8217;s Cookie Policy. We therefore recommend reviewing this policy each time you access our Website so that you remain properly informed about how and why we use cookies. <\/p><h2><span style=\"font-size: 16px;\"><b>PRIVACY POLICY<\/b><\/span><\/h2><p>You can read our Privacy Policy for further information about the processing of personal data.<\/p><h2><span style=\"font-size: 16px;\"><b>CONTACT<\/b><\/span><\/h2><p>If you have any questions, comments or suggestions about the Cookie Policy, please email: <a href=\"mailto:dial@grupodial.es\">dial@grupodial.es<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cookie policy Contents Data Controller: DIAL GROUP Email: dial@grupodial.es This COOKIE POLICY describes the purpose of each cookie used, as well as its name, the server that sends the cookie, its expiry and, in some cases, whether an international transfer of data takes place. The lawful basis for using strictly functional cookies is that processing [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4940","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cookie policy - Grupo Dial<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cookie policy - Grupo Dial\" \/>\n<meta property=\"og:description\" content=\"Cookie policy Contents Data Controller: DIAL GROUP Email: dial@grupodial.es This COOKIE POLICY describes the purpose of each cookie used, as well as its name, the server that sends the cookie, its expiry and, in some cases, whether an international transfer of data takes place. 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